our mission
With an extensive background within Adult Social Care, including as an Adult Social Worker and then progressing into management, it became clear to me as the founder, the increasing demand for a care agency which truly values the individual, as a whole.
Our mission is to deliver truly personal and compassionate home care, continually promoting high standards, genuine connections and service excellence to deliver an enriching experience that lends to our clients' sense of fulfilment and enjoyment of life.
We are fiercely passionate about creating an environment that delivers on its promise to help clients live a rich, fulfilled life for as long as possible.
We work to nurture genuine relationships between clients, carers and families where respect, dignity and a positive outlook is maintained, moment by moment, day by day, and month by month.
We envision a world where home care is truly personal, genuinely caring, and contributes to a person's sense of self and their enjoyment of life.
We believe that how home care could be done, is how it should be done
we believe
Home care is about ensuring people are thriving in their home environment, and living with purpose - no matter their age or physical ability.
It is a privilege to support people within their homes, and a responsibility we take very seriously.
Home care is about security, trust and peace of mind for family members.
Growing older is not only inevitable, but an achievement, a stage of life to be proud of.
Home care can - and should - be delivered differently, and we are excited to create positive change in our industry as we work to set a new standard that prioritises and respects the client.
We believe this is Home Care
our values
TRUST - trust is vitally important within our business, and we nurture trusting relationships by always delivering upon our promises and acting with integrity at all times
PROGRESSIVE - we are ambitious on behalf of ourselves and our clients, always willing to do things differently in order to support their wishes
COLLABORATION - we believe that we are stronger together, and work to bring people together in order for mutual benefit
EXCELLENCE - we constantly look to improve and deliver better, and constantly strive towards excellence
COMPASSION - across all areas of our business, we aim to relate to each other positively and with understanding and empathy
our team
Fully insured, our ethos as a team, is to support clients in a meaningful way, moving away from a task-orientated approach to one which delivers a more enriching experience.
The calibre and personality of our carers is of vital importance - we intend to be incredibly selective as we build our team, who will be nurtured and supported as family.
No matter the role they play in our clients' lives, each member of our team must be warm, empathetic and genuinely caring with a positive attitude that nurtures a can-do mindset.
We ensure all our carers undergo thorough checks, as required by the Care Quality Commission (regulatory body), including reference and enhanced police checks.
Our carers complete a comprehensive training program during their induction period, refresher's and more specialist training, dependent on the needs of individuals they'll be caring for.
